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For any copyright, please send me a message. Doctors in Trafford are fighting patient waiting lists by offering online appointments - and they're proving "incredibly popular". More than 40,000 patients have already started making ‘virtual visits’ to their doctor as the service is being rolled out across GP practices. Patients at St Johns Medical Practice in Altrincham, Boundary House Medical Centre in Sale and the 10,700 patients at Flixton Road Medical Centre all have access to the service already. The new system is enabling more patients to be ‘seen’ by their GP more quickly and is reducing the need for patients to travel for face-to-face appointments. Since the initial roll out across all three practices, more than 70pc of patients are contacting their GPs via the online system rather than facing telephone queues. GPs are now better able to dedicate face-to-face appointment time to vulnerable patients with complex needs thanks to the new system. The service lets patients outline their symptoms online to their doctor and allows them to upload images, for example of a rash which may be of concern. The information enables GPs to then prioritise patient needs and respond via message, telephone or by allocating face-to-face appointments. Sale’s Boundary House Medical Centre was the first Trafford practice to pilot the service and say it's proved “incredibly popular” with patients. Dr Paul Jackson, GP Partner at Boundary House, said: “Online consultation makes GP access easier for patients by providing another channel for efficient healthcare. "Using the website, patients tell us their symptoms at a time which suits them and how they would prefer to be contacted by us – via SMS or telephone for example. "It provides patients with a welcome alternative to long telephone queues – especially at 8am on a Monday - when trying to contact a GP.” Dr Jackson added that the need for face-to-face appointments had reduced “dramatically” with 62pc of patient queries requiring a GP response by telephone or message. He said: “The service is proving incredibly popular as it saves the majority of patients the hassle of having to take time out of their day to visit the practice or be on hold in a telephone queue. "And it’s been used by all ages: our oldest online contact so far has been a 92-year-old.” GPs at Boundary House have been able to respond to online consultation queries within minutes during practice opening hours and are also reacting to online queries out of hours from patients. Dr Maz Sangha, GP Partner at St Johns Medical Practice in Altrincham, said: “We’ve already found the service enables us to treat more patients more quickly with consultation times cut as patients have already briefed us of thei
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